Tim Lapor Mas Wali yang dipimpin Kepala Diskominfo SP Kota Surakarta, Kentis Ratnawati, SH. MM, melakukan audiensi dengan Walikota Surakarta Gibran Rakabuming Raka, Rabu (2/6/2021) di Ruang Rapat Walikota Surakarta.

Kegiatan diawali dengan paparan Lapor Mas Wali yang mulai dilaksanakan bulan Maret hingga Juni 2021, berupa mekanisme dan teknis pelaksanaan Lapor Mas Wali selama ini.

Capaian yang telah dilalui juga disampaikan sekaligus evaluasi dan rencana penggunaan berbagai fasilitas tambahan untuk memudahkan dan mendukung pelaksanaan Lapor Mas Wali.

Secara umum, Walikota Surakarta memberikan apresiasi sekaligus arahan kepada Tim Lapor Mas Wali  untuk tetap meneruskan memberikan pelayanan kepada masyarakat melalui layanan Lapor Mas Wali.

Walikota Surakarta juga menanyakan kendala-kendala yang dihadapi selama ini sekaligus menyoroti beberapa aduan masyarakat yang secara teknis belum bisa dilakukan dikarenakan keterbatasan anggaran namun sudah dalam perencanaan sehingga masyarakat diharapkan bisa bersabar.

Tim Lapor Mas Wali kapimpin dening Kepala Diskominfo SP Kota Surakarta, Kentis Ratnawati, SH. MM, nindakaken audiensi kaliyan Walikota Surakarta Gibran Rakabuming Raka, dinten Rebo (2/6/2021) mapan ing Ruang Rapat Walikota Surakarta.

Kegiatan dipunwiwiti paparan Lapor Mas Wali ingkang sampun katindakaken ing wulan Maret dumugi Juni 2021, arupi mekanisme lan teknis pelaksanaan Lapor Mas Wali.

Capaian ingkang sampun dipunwiyosi ugi dipunaturaken ngiras evaluasi lan rencana pangageman pinten-pinten fasilitas tambahan kagem nggampilaken lan nyengkuyung lampahing Lapor Mas Wali.

Sacoro umum, Walikota Surakarta maringi apresiasi ngiras arahan dhumateng Tim Lapor Mas Wali kangge tetep nglajengaken pelayanan dhumateng masyarakat kanthi layanan Lapor Mas Wali.

Walikota Surakarta ugi ndangu pambengan-pambengan ingkang dipunajengi salami meniko ngiras nyoroti pinten-pinten aduan masyarakat ingkang sacoro teknis dereng saged dipuntindakaken amargi keterbatasan anggaran nanging sampun lebeting perencanaan, masyarakat dipunajeng-ajeng saged sabar.

The Lapor Mas Wali Team led by the Head of the Diskominfo SP of Surakarta, Kentis Ratnawati, SH. MM, hold an audience with the Mayor of Surakarta Gibran Rakabuming Raka, Wednesday (2/6/2021) in the Surakarta Mayor’s Meeting Room.

The activity begins with the presentation of the Lapor Mas Wali which has been carried out from March to June 2021, in the form of the mechanism and technical implementation of the Lapor Mas Wali so far.

The achievements that have been passed are also conveyed as well as evaluations and plans for the use of various additional facilities to facilitate and support the implementation of Lapor Mas Wali.

In general, the Mayor of Surakarta gives his appreciation and direction to the Lapor Mas Wali Team to continue providing services to the community through the Lapor Mas Wali service.

The Mayor of Surakarta also asks about the obstacles faced so far as well as highlighted several public complaints which technically could not be carried out due to budget constraints but has already been in the planning process so that people are expected to be patient.